Zelvorm Assist · feature
The share of chats the AI finished, chats per day, what customers ask about and how many said it helped.
The overview shows this month's chats, how many the AI finished without a person, how many wait for your team, the share of customers who said an answer helped, chats per day for two weeks (AI and team), the topics customers ask about, and the questions still unanswered.
How to use it
- 1Open Assist's overview.
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