Zelvorm Guard
Stop paying to ship orders that come back.
For shops that sell cash on delivery: every order gets a risk score before it ships, with each warning sign and its weight shown. Risky buyers confirm, cancel or fix their address from a private link you send on WhatsApp, and Guard learns from what was really delivered.
Start freeStep 1
Bring your orders in
Import your Shopify or WooCommerce export as it is, add orders by hand, or let your store send each new order to Guard.
Step 2
Act on the score
Ship the safe ones. Ask risky buyers to confirm on WhatsApp, ask for payment first, or cancel, all from your own rules.
Step 3
Let it learn
Import delivery results and Guard learns its weights from your own orders once it has 200 of them, used only if they predict better.
A score you can read
An estimated % chance the order fails, from your own return rate and fixed weights for each warning sign. No black box.
Phones read properly
Every number is checked against its country's numbering plan, including whether it's a mobile, and phones that refused before are spotted.
Addresses that couriers can find
Very short, random-looking or numberless addresses are flagged, and the AI tidies a messy address into its parts without inventing anything.
Confirmations on WhatsApp
A ready message in English, Roman Urdu, Hinglish or Arabic with a private link: the buyer confirms, cancels or fixes their address.
Your rules
Confirm and cancel levels, a cash limit, pay-first cities and a blocklist turn each score into Ship it, Confirm first, Ask for payment or Cancel.
Know where returns come from
Return rates by city, product, score and order value, and an AI pattern report that turns them into rules.
Learns from your deliveries
Logistic regression on your own outcomes, tested on orders it didn't learn from before it's used.
A scoring API for your store
Your store or Zapier, Make or n8n sends each order and gets the score and a confirmation link back, up to 600 an hour per key.
Free, with 100 AI actions a month per shop; scoring, confirmations and rules don't use any. Buyers' contact details are wiped 90 days after each order's outcome. Guard estimates risk: it can be wrong, so check before cancelling a real customer.