Grounded answers
Only from your knowledge, with the source on every fact. Checked in code: no source, no answer.
Zelvorm Assist · AI support agent, free
Assist reads your website, policies and documents, then answers your customers in a chat on your site and a help centre, showing where every answer came from. When it isn't sure, or someone's upset, it hands the chat to your team.
- Learns your site in a minute
- Answers with sources
- Hands over when it should
- One line of code
AAssistantanswers from your own pages
If I order today, will it arrive by Friday?
Answered by AI this month
72%
Example figure
25
pages read from one address
1
line of code on your website
24/7
answers while your team sleeps
500
free AI answers a month
How it works
Live on your website before lunch.
- 1
Teach it
Paste your website's address, upload your policies, or paste your FAQ. It's ready to answer at once.
- 2
Try it
Ask what your customers ask in the playground, and see exactly what it read and why it answered as it did.
- 3
Switch it on
Add one line to your website. The AI answers; anything it shouldn't handle goes to your team's inbox.
Support that gets better every week
An agent, an inbox and a help centre in one.
Smart handover
Upset, urgent, needs a refund or just asks for a person: straight to your team.
AI triage
Every chat gets a topic, mood, priority and a one-line summary.
Replies drafted for you
Tell it what you want to say; it writes the reply from your policies and saved replies.
Help centre with AI search
Your articles in your brand, with an AI answer at the top of every search.
Learns from gaps
Questions it couldn't answer become help articles in two clicks.
See its reasoning
The playground shows the passages it found, which it used and why it would hand over.
Your voice
Name it, pick friendly, formal or playful, add your own rules and brand colour.
Safe with your customers
Helpful, honest and never pushy.
The AI does
- Answers only from your website, documents and articles
- Shows the source of every answer
- Hands over when it isn't sure, or the customer is upset
- Records every question it couldn't answer, for you to fix
It never
- Invents prices, policies, dates or order details
- Asks for card numbers, passwords or one-time codes
- Follows instructions hidden in web pages or messages
- Trains on your customers' chats (private models only)
Every feature
Everything in Zelvorm Assist, one page each.
Teach it
Answer customers
- Answers with sources, never guessesEach answer is built only from your passages and shows which ones it used.Read more
- Chat on your websiteOne line of code adds a chat button to any website: Shopify, WordPress, Wix, Webflow or your own.Read more
- Help centre with AI searchA public help centre in your brand, with an AI answer at the top of every search.Read more
Your team
Questions
AI customer support, answered.
Yes, with 500 AI answers per company a month. The inbox, help centre, website chat and saved replies are free. When the month's answers run out, chats go straight to your team until the 1st, so customers are never left without a reply.
Give every customer an answer, right now.
Teach it your website in a minute, try it in the playground, then add one line to your site. Free, no card.