Zelvorm Loop · feature
Return rates by product, adjusted for small numbers, with a test for products whose returns are rising and a complaint to the supplier.
Loop compares each product's returns with what it sold in the last 90 days, pulls small samples towards your shop's rate so one return of two sold doesn't read as 50%, and marks a product rising when the last 30 days are clearly worse than the 60 before (a statistical test, with the chance it's luck shown). The AI groups buyers' own words into the problems they describe, counted from the returns themselves, and drafts a firm email to the supplier with those numbers.
How to use it
- 1Open Defect radar.
- 2Press What's going wrong? on a product, and copy the supplier email.
More from Zelvorm Loop
A returns portalBuyers find their order with its number and email, pick items, say why and add photos; your policy works out the refund.Read more Review requests after deliveryAn email from your shop's name a few days after each delivered order, with a private link to review it.Read more Verified reviews with photosBuyers rate the item, write a few words and add up to three photos; reviews from your links are marked verified purchases.Read more